We are committed to customer privacy and adhering to the relevant Australian Standards.
What information do we collect?
The amount and type of information we collect differs depending on how you interact with our website.
If you sign up to our mailing list following the prompts on our website, or enter your details into a waiting list form for a product that is out of stock, the only information we collect is your first name, surname, and e-mail address this information is stored securely in the company's google account.
If you send us a message via the contact form on the ‘Contact’ page on our website, the only information we collect is your first name, surname, e-mail address, and the written content which you include.
How will the information be used?
We will never sell or pass your data on to a 3rd party, or use it for any purpose other than those stated below.
If you sign up to our mailing list, we state that you will receive information regarding “new arrivals, sales, exclusive offers, and special events..”
If you enter your details into a waiting list form for a product that is out of stock, we state that you will be informed via e-mail when that product is back in stock, and that we will add you to our mailing list to be notified of future releases and news.
If you purchase goods through our website, the information you enter to complete the sale will only be used for purposes related to the sale. When purchasing goods, the e-mail address you provide will not get added to our mailing list or used for any purpose other than to contact you with confirmation of the order or any queries we might have relating to it.
If you purchase goods through our website, your address, e-mail address and telephone number will be passed on to our chosen courier or shipping company to allow them to deliver goods and contact you in order to aid delivery of goods. They will not use this information for any other purpose. This is generally limited to two 3rd parties DHL, and Australia Post, however reserve the right to use other carefully chosen 3rd parties for shipping goods if necessary. We will only provide address, e-mail and telephone number details to 3rd party couriers who adhere to strict privacy regulations.
If requested to by Australian authorities, we may pass your details on to them for reasons related to fraudulent or criminal behaviour.
How will the information be stored?
The way we store the information we collect depends on how you interact with our website.
If you send us a message via the contact form on the ‘Contact’ page of our website, we will store your information securely on our physical server and an online ‘cloud' back-up. These storage mediums are password protected and encrypted. We regularly review the security of our storage mediums to make sure data will not be compromised.
If you purchase goods through our website, your first name, surname, e-mail address, telephone number, billing address, and delivery address will be stored securely on our physical server and an online ‘cloud’ back-up. We will not store any sensitive payment information on our servers: this is stored by our merchant provider, Stripe.
By subscribing and entering your details via our website subscription link you consent to receiving marketing correspondence from Mano Objects in the ways described when you submitted your details.
We will only send you marketing correspondence via e-mail. We believe the marketing correspondence we will send you is relevant, useful, and of interest. If at any time you wish to stop receiving marketing correspondence from Mano Objects you can email us, call us, or update your marketing preferences by clicking the button at the bottom of any marketing related e-mail you receive.
Accessing your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal information we hold about out, please email us via firstname.lastname@example.org, or write to us at the following address:
Unit 3 34 Broadway
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information you can visit this website. You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Last updated: 4th October 2018.
How to contact us