Terms & Conditions
Consumer Terms & Conditions
We advise you please carefully read our terms and conditions. These are the terms by which we display and sell goods to you, and by interacting with or purchasing goods through our website, you are agreeing to be bound by them.
The website www.mano-objects.com is operated by Mano Objects, usually trading under the name Mano. Mano is a Registered Trademark.
We are registered business in Australia, with the following ABN: 36786919593.
The goods we sell are described in writing and shown using photography, or in some cases computer aided imagery to best represent the intended design and finish.
We are not responsible if any information displayed is inaccurate, incomplete, or not up to date, however we have made every effort to ensure that goods are described accurately.
We have also made every effort to display as accurately as possible the colours and images of our goods. We cannot guarantee that your computer monitor's display of any colour will be accurate. With all jewellery their may be some differences in finishes and the appearance of the object dependant on the environment in which this object is viewed in. We are not responsible for any misconceptions in terms of colour and finish.
Basis of Sale
The order process is set out clearly and simply on our website, and you are given the opportunity to edit or amend details that you have entered incorrectly, including product selection, material type, quantities, delivery information, payment information, and contact information.
A contract of sale is only formed when you have completed the process of purchasing goods on our website and received an email from us confirming your order.
You must ensure this order confirmation is complete and inform us immediately if there are errors in it. We are not responsible for any inaccuracies or errors in an order placed by you, but will do our best to rectify the situation should you inform us of any errors immediately.
We reserve the right to cancel any order that we or our merchant provider Paypal deem to be fraudulent or related to any kind of illegal activity. We may choose to pass on the details of any fraudulent activity conducted by you on our website to Australian authorities.
International Shipping Disclaimer
You, the purchaser, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.
As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Mano Objects does not guarantee at any time a certain delivery date or time frame for delivery for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance.
Mano Objects is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
Mano Objects cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.